About Us – Kelly Car Buyer Johns Creek & Atlanta
The Junk Car Business Is Kind of Messy; Let's be honest about what you're dealing with when you need to sell a junk car.
On one end, you've got the national car buying companies. Big marketing budgets. Slick websites. They buy clicks and send your information through call centers and automated email systems. You might get an offer, but you're dealing with someone three states away who's never seen your vehicle and has no real investment in whether your experience is good or terrible. You're a transaction, not a person.
On the other end, you've got the small local operators. A guy with a tow truck and a website. Maybe he answers, maybe he doesn't. Maybe he shows up, maybe he doesn't. And when he does finally arrive, there's often a new price (lower than what he quoted) because of some "problem" he suddenly noticed that wasn't mentioned on the phone.
We try to bridge that gap.
Family Business, Old School Values
Kelly Car Buyer is a family operation that's been doing this for twenty years. Started by Mike in the Midwest, now run by his daughter Michelle and son-in-law Jim. The business supports three generations of our family. Our longevity didn't come from clever marketing or cutting corners. It came from old school business principles: give your word and keep your word.
When you call 877-345-3559, you're almost always talking to Jim or Michelle or another family member. We answer our phones. We look at the information you give us. We give you a price. And when we show up, that's the price you get; assuming you were straight with us about the vehicle's condition.
That last part matters. If we can get honesty from our customers, we can all have a better day. Tell us what's actually wrong with the car. Tell us if the title situation is complicated. Tell us if you need it handled fast because you're moving or facing towing fees. We'll work with you to solve the problem as quickly and simply as possible.
But if you tell us the car runs and it doesn't, or you say you have the title and you don't, we're starting from a bad place. Honesty goes both ways.
What People Say About Working With Us
Jillian from Duluth put it plainly: "He wasn't the first company I called, but I did call him back after the second one didn't show. They had offered a bit more cash, but [Jim] was the only one who showed up and paid what they promised."
That's the problem we see constantly. Someone calls around, gets a higher quote from a competitor, goes with them. Then that company either doesn't show or suddenly finds "problems" when they arrive and offers less. The customer ends up calling us back.
Nicole in Atlanta needed speed: "Michelle knew I was in a tight spot and a rush. I was moving and needed my car moved or the landlord was going to have it removed. She said 48 hours initially, but when I explained, she got it out the next day early. Instead of a $250 towing bill taken out of my deposit, I got a little cash to help with the move."
We initially gave her our standard timeframe. When she explained the urgency (landlord threatening to tow, moving deadline, deposit at risk) we made it happen faster. Did it cost us more to expedite? Probably. Did it matter to her? Absolutely. That's the calculation we make.
Joe in Johns Creek had a complicated situation: "I had tried to sell the car for months because I had lost the title. They actually listened and helped."
Title issues kill deals with most buyers. The big national companies have rigid policies. The small operators don't want the hassle. We really appreciated Joe’s review because we didn’t even end up buying his car. We literally just texted him a few links that helped him get his title.
We actually listen to what's going on and figure out if there's a workable solution. Sometimes there is. Sometimes there isn't. But at least we'll have an honest conversation about it instead of just hanging up.
Why Our Offers Are Actually Competitive
Here's something most junk car buyers won't tell you: the best offer isn't determined at the moment you call. It's determined by what that buyer knows about markets and what they can do with your vehicle.
We always know where the scrap metal market is in Georgia. That's baseline. But we also understand when certain parts are in demand nationally; transmissions, catalytic converters, body panels for popular models. We know that some vehicles that aren't worth much in Atlanta might be worth significantly more at auction in Illinois if we can drop in a transmission and get them running enough to move.
That knowledge base is what lets us pay fair prices. We're not guessing. We're not lowballing and hoping to make it up on volume. We're doing the math before you call, so when we give you a number, it's based on real market knowledge and real options for maximizing that vehicle's value.
The national call centers can't do this. They're working off algorithms and standardized pricing. The local guy with a tow truck is thinking about scrap weight and nothing else. We're thinking about parts markets, auction opportunities, regional demand, and scrap because we've been doing this for twenty years and we've built the networks to make those options real.
What You Get When You Work With Us
No call centers. No bait and switch. No wondering if we'll actually show up.
You get a family business that's been supporting three generations through honest dealing and keeping promises. You get people who answer their phones and explain the process clearly. You get a fair offer based on actual market knowledge. You get free towing; we pay for it. You get payment on the spot. And you get follow-through on every commitment we make.
If you're in Johns Creek, Duluth, Atlanta, or anywhere in the metro area, and you've got a junk car that needs to go, call 877-345-3559. Talk to people who've been doing this long enough to know that your word and our word are what make this business work.
We're not perfect. We can't always move as fast as you'd like. We can't always work miracles with complicated title situations. But we'll be straight with you about what we can and can't do, and if we say we're going to do something, we'll do it.
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